Specialist legal support for IT & telecoms businesses

A good website or online presence is a must for many businesses. Attracting and selling to customers using an app is becoming more commonplace, so it’s essential you have the right protections in place for your own business and for your customers. Communications networks are the glue that holds organisations together both here in the UK and further afield. If the lines go down, the consequences could be severe, both commercially and logistically.

We are a team of specialist IT and telecoms lawyers. With an expert understanding of the legal support required by information technology businesses like yours, we make it our mission to ensure that your needs and requirements are met, and expectations exceeded.

Whether you’re a supplier or a purchaser, we advise on all contractual matters relating to telephony, communications and IT. In such a complex and fast-moving space, we recognise the value that having a team of dedicated experts can bring to your organisation. Our team has significant amounts of technical in-house expertise gained from working in large tech and telecoms businesses, which is directly reflected in our service to you.

Our IT solicitors can support you with a variety of legal challenges, from structuring business-critical IT contracts in the education sector, to producing software licenses for global car manufacturers and negotiating telecoms contracts for governmental departments. Underpinned by specialist knowledge of IT, telecoms and their subsectors, we know how to build watertight contracts and even dispute them if things turn sour.

How Our IT & Telecoms Experts Can Help

We can advise and assist with the preparation of the full suite of website and mobile app-related terms of use, acceptable use policies, privacy policies and cookie policies, as well as online terms and conditions of supply for B2B and B2C e-commerce platforms and website and mobile app design, development and hosting arrangements. 

Unlawful Web Pages & Fictitious Reviews

We can also help you to protect your business by helping to take down unlawful web pages and reputation damaging fictitious online reviews and disputes relating to listings on e-commerce platforms including Amazon and e-bay, for example where product listings are hijacked by third parties.

On-Line Complaints

In addition to pursuing online complaints, we can also assist you where you have received a complaint in relation to your online activities. 

Contracts

Contracts related to fixed-line services, mobile networks and hosted telephone services as well as software development, licensing, integration, system installation and support contracts.

Disputes

If there is a dispute, we can advise on matters involving unlawful domain name registrations, online infringement of your intellectual property rights, including trade marks and designs and where third parties are passing off their business, products or services.

Why Choose Us?

Our IT and telecoms team has significant amounts of technical in-house expertise gained from working in large tech and telecoms businesses, which is directly reflected in our service to you
Our team has a real depth of experience ensuring you will only receive best commercial legal knowledge bespoke to your business
We understand that it is not the IT service itself that matters but the impact that it has on the business. Our team is praised by clients for explaining complex issues in terms that can easily be understood

Key Projects

University of Nottingham

IT Procurement

Supporting the University of Nottingham in three major IT procurements (Student Management System, ERP implementation and a long term digital partnership) 

French IT Business

Contracts

Advising a French IT business on its contracts with a major UK utility 

National Grid

Contracts

Advising National Grid on a number of strategic IT contracts 

Our Other IP, Technology, Media & Communications Services

Data Privacy & Cyber Security

Our team of lawyers can help you to ensure that your use of data is both compliant and in accordance with current best practice.  Working with our cybersecurity colleagues at CSS Assure we can provide both legal and technical advice on how best to protect your data.

Our Latest IT & Telecoms Updates

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Intellectual Property

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28 Sep

Corporate & Commercial

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Evaluating Price in Tenders – new guidance on new practices

13 May

Corporate & Commercial

Evaluating Price in Tenders – new guidance on new practices

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Shakespeare Martineau supports Solid State in multi-million pound acquisition

1 Mar

Corporate & Commercial

Shakespeare Martineau supports Solid State in multi-million pound acquisition

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Our IT & Telecoms experts are here to answer any questions you might have

If you’d like to speak to a member of our team, please fill out the enquiry form. We will aim to reply to your query within 2 hours

Need to talk to someone sooner? You can call use at the number below

Call Us: 0330 024 0333