What’s AI Got to Do with It? A Charity Trustee’s Guide to Getting It Right

About this panel discussion

In collaboration with Santander

AI is already inside your charity – but who’s keeping an eye on it?

From chatbots drafting donor emails to algorithms shaping service delivery, AI is quietly reshaping how charities operate. The problem? Most are flying without a policy, a framework, or a plan for when things go sideways.

This isn’t a tech talk. It’s a practical, no-jargon morning for trustees, CEOs and governance professionals who want straight answers to the questions that matter: What are our legal obligations? Where are the real risks? And how do we get AI governance right – without stifling innovation?

Chaired by Ruo Wu – Legal Director, Charities and not for profit at Shakespeare Martineau, and delivered in collaboration with Santander, the session brings together voices at the sharp end of charity governance, data regulation and AI risk, featuring:

Ian McLintock – Founder of Charities Excellence Framework

Dr Janis Wong – Policy Manager – Private Law, Technology and Sustainability, The Law Society

Stewart Argo – Legal Director, Commercial Services at Shakespeare Martineau

Who Should Attend?