He then joined SHL as Global Head of IT Service Delivery, responsible for Infrastructure and Service Delivery for clients in 40 countries. Following that, Andrew held a number of senior positions at Experian, including responsibility for their outsourced development centres based in India and for relationships with a number of Experian’s largest global suppliers.

Most recently, Andrew was CIO at Kensington Mortgages, responsible for all aspects of technology including Digital Transformation, Data and Analytics, Architecture, Infrastructure, Software Engineering, Applications, and Cyber Security & Resilience.

Andrew’s particular specialisms and areas of interest include:

• New hybrid working models and organisations building on COVID-19 as a catalyst for change. He particularly likes “work is what we do, not where we do it”, and for Shakespeare Martineau this is already part of the employee value proposition and critical to attracting future talent.
• Technology enablement to create improved customer and colleague outcomes – the digitisation of customer journeys and adoption of delivery methods such as DevOps and Agile to help organisations accelerate pace of change.
• New legal tech organisations and capabilities, and their potential to transfer customer experiences in legal services.

Outside of work, Andrew enjoys long-distance cycling and hopes to complete the 1500km London-Edinburgh-London ride later this year.