The Intervention of Canfields Law Limited

CANFIELDS LAW LIMITED (SRA ID: 634801), BENTINCK HOUSE, 3 – 8 BOLSOVER STREET, LONDON, ENGLAND, W1W 6AB HAS BEEN INTERVENED BY THE SOLICITORS REGULATION AUTHORITY (“THE SRA”)

The above firm (herein referred to as “the Intervened Firm”) has been intervened by the SRA to protect the interests of its clients or former clients.

The Intervened Firm was closed on 7^th November 2025. This is called an intervention, which is a statutory power given to the SRA to take possession of a firm’s files and documents and any money it holds in order to protect clients.

The SRA has appointed Emma Porter of Shakespeare Martineau LLP to assist with the intervention (known as the intervention agent). You can find further information about the intervention, including how to contact Emma Porter’s team, by clicking here: SRA | Recent decisions | Solicitors Regulation Authority

You can also call 0300 247 2470 or email canfields-intervention@shma.co.uk

What has happened to the Intervened Firm?

The Intervened Firm has been closed down by the SRA. This is called an intervention. The intervention took place on 7^th November 2025

Shakespeare Martineau of 1 Colmore Square, Birmingham, B4 6AA are helping with the closure.

Please contact Shakespeare Martineau’s Interventions Team on 0300 247 2470 if you wish to speak to someone or email  canfields-intervention@shma.co.uk

What does this mean?

Unfortunately, the Intervened Firm and/or the solicitors named above can no longer act for you. You will need to find another solicitor. We have not taken over the Intervened Firm and cannot act for you.

You can choose any solicitor you like to act for you. If you do not know another solicitor then your local Citizens Advice Bureau may be able to help you with this.

If you have access to the internet you can also search for solicitors in your area by visiting The Law Society’s website at www.lawsociety.org.uk/choosingandusing/findasolicitor or by calling the Law Society on 020 7320 5650 Monday to Friday from 09:00 to 17:00.

What happens to my money?

The money in the Intervened Firm’s bank accounts has been transferred to the SRA.

Shakespeare Martineau or the SRA will look at the Intervened Firm’s accounts to work out who the money belongs to. The SRA will try to return any money the Intervened Firm was holding for you.

You will need to make an application for money to be returned to you.

If the Intervened Firm’s accounts are not in good order, it might be hard to work out exactly how much money is owed—and to who. For that reason, it might take us or the SRA some time to return your money.

If the money cannot be returned to you or only part of it can, you, can apply to our Compensation Fund for a grant.

If you urgently need money that the Intervened Firm was holding for you, you can apply to the Compensation Fund for a payment.

There is no guarantee that you will get a payment. You must prove that the solicitor was holding your money and satisfy the Fund’s other rules.

For more information, please email claims.management@sra.org.uk or telephone 0121 820 2580.

What happens to my file?

You can have your file sent to you or to your new solicitor.

If there are two or more of you named as clients, you will need to agree where the file should be sent. If you want your file to be sent to you, you will need to provide a copy of your identification. It will not cost you anything to have your documents sent.

The SRA is in the process of collecting all client files and documents from the firm’s office(s) or storage location(s).

If your file has been recovered, we or the SRA will write to tell you and ask you where you would like your file to be sent.

You or your new lawyer should let us know as soon as possible where you would like your file to be sent as there may be important time limits in place.

It is possible to support your new solicitors with making progress more quickly by sending them any correspondence or documentation that you received before the intervention took place. They may also be able to access information from other solicitors/organisations
involved in the matter.

How can I obtain my will, deed, an old, closed file or another record?

All wills and deeds held by the Intervened Firm are now stored by our intervention archiving department who will contact you.

A request for wills or deeds can also be made by email: interventionarchivefile@sra.org.uk or by telephone on 0204 525 0250.

We do not hold any files that relate to closed or completed cases, wills or deeds at our offices. These files are held at the SRA’s archiving department.

The SRA’s archiving department will be in touch to see what you would like to happen to your documents. If, however, you have not heard from them yet then you can arrange to complete a file request form which can be accessed from the SRA’s website or alternatively,
you can contact them at interventionarchivefile@sra.org.uk or telephone them at 0204 525 0250.

It is important to note that the intervention does not affect the validity of your will. However, if your will names the Intervened Firm or one of its directors/partners as an executor, then we recommend that you take time to consider the appointment.

All deeds and other original documents held in storage by the firm are being collected. If you wish to get hold of deeds / original documents, please contact us. You will also need to complete our identity checks.

How can I get more information?

Find out more about interventions at the SRA’s website: https://www.sra.org.uk/consumers/problems/solicitor-closed-down/intervention/

If you would like to talk to someone in our team at Shakespeare Martineau, please call 0300 247 2470 or email canfields-intervention@shma.co.uk

I want to complain about the Intervened Firm? What can I do?

If you have a complaint regarding the service provided by the Intervened Firm then you should contact the Legal Ombudsman directly.

You will be able to find information regarding time limits on their website. You can contact the Legal Ombudsman by email at enquiries@legalombudsman.org.uk or by telephone on 0300 555 0333 or by post at:

The Legal Ombudsman,
PO Box 6167,
Slough,
SL1 0EH