Published: 10th February 2025
Updated: 18th February 2025
Updated: 18th February 2025
Area: Firm News
We are proud to have achieved Feefo Platinum Trusted Service status for the third consecutive year and to have received Feefo’s exclusive Exceptional Service badge. Out of the many businesses that earn the Trusted Service Award, only 32 receive the Exceptional Service badge, making this recognition particularly significant.
These awards, based entirely on feedback from our clients, highlight the trust placed in us and our consistent efforts to deliver quality service. Your reviews and feedback play an important role in helping us refine and enhance how we work with you.
This recognition underscores our dedication to delivering more than just legal expertise—it highlights our focus on providing a service that is professional, approachable, and tailored to your needs. It also reaffirms the emphasis we place on building strong, trusted, and long-lasting relationships with our clients.
We’re grateful for the trust and support of our clients and proud of the dedication shown by our team. These achievements inspire us to keep improving, ensuring we continue to deliver the high standards you deserve.
Sarah Walker-Smith
Chief Executive Officer
Get in touch
Sarah Walker-Smith is the CEO of Shakespeare Martineau. She is the first female, non-lawyer CEO in the legal top 50.
Sarah looks to challenge the norm in the legal sector and wider business world. She is passionate about levelling the playing field, encouraging everyone to bring their authentic selves to work.
How we can help
Who we are
On paper we’re a full-service law firm, providing legal services to businesses, organisations, government departments, families and people throughout life and in business. But we offer so much more than that. Expertise, commerciality and relationships are at the very heart of what we do.
