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Karen_Plant

Karen Plant

Team Manager

Karen.Plant@shma.co.uk
0121 214 1255

Karen has 19 years’ experience of road traffic accidents and property claims experience.

She leads a team of specialist claims handlers to provide a niche client recovery service to businesses who have sustained loss or damage to their property.

Karen is responsible for the delivery of KPI specialised targets, including sending letters before action, issuing Court proceedings, preparing for Hearings, control of the claim lifecycle as well as contributing to the financial targets feeding into the Partner and Operations Manager.

"This is exactly why we like to work with people who understand the industry and can identify potential issues and create solutions."

Jon Saltinstall, Senior HealthCare Banking Consultant, Lloyds Bank